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Refund Policy

Effective Date: 02/19/2025
Last Updated: 02/19/2025

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At Clinical Confessions, LLC, we are committed to providing high-quality online courses and therapy services to support your personal growth and well-being. We encourage mindful purchasing decisions, as our refund policy is designed to maintain the integrity and sustainability of our offerings.

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1. Online Courses (Non-Refundable)

All purchases of online courses are non-refundable. Once a course is purchased, you will have full access to the content, allowing you to engage at your own pace. If you experience technical difficulties or have concerns, please contact us for support.

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2. Therapy Sessions (Non-Refundable, Rescheduling Available)

  • Once booked and confirmed with an appointment, therapy sessions are non-refundable.

  • If you need to reschedule, you must provide at least 24 hours' notice before the scheduled session.

  • Missed appointments or late cancellations (less than 24 hours' notice) will not be eligible for rescheduling or refund.

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3. Subscription-Based Services

If you have subscribed to a membership or recurring service, you may cancel at any time. However:

  • Cancellations before renewal: You must cancel before your next billing cycle to avoid being charged.

  • No partial refunds: We do not offer refunds for the remaining period of an active subscription.

 

4. Exceptional Circumstances

We understand that life can be unpredictable. If you have an emergency situation (such as a medical emergency), please contact us, and we will do our best to accommodate your needs with options such as rescheduling or account credits.

 

5. How to Request Support

Although refunds are not available for courses or confirmed therapy sessions, we are here to assist you. If you encounter any issues, please reach out to us:
Email: support@clinicalconfessions.com
 

6. Policy Updates

We may update this refund policy to reflect changes in our services. Any significant updates will be communicated via email or website announcements.

 

Thank you for being part of our community. We are honored to support you on your journey.

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